- We offer free express courier delivery worldwide, except in areas where our delivery partners do not provide service.
- We use DHL or FedEx International Priority Service for deliveries worldwide.
- Delivery times depend on your location, with typical transit times ranging from 2 to 4 working days.
- We provide delivery tracking for all orders.
- You must be present to receive the delivery and sign for it.
- If there are any delivery problems, please contact us.
Returns and Exchanges
- We accept returns and exchanges for customers in specific countries, as listed in the policy.
- You can return a product for a refund or exchange if it meets the criteria listed in the policy, such as being unused and in its original packaging.
- To return a product, contact us by email to receive a pre-paid return label and arrange for a courier to pick up the item.
- To exchange a product, follow the same process as returning a product and specify the new item you want in exchange.
- We cannot accept returns or exchanges for personalized or made-to-order products.
- We will process refunds as soon as possible and within 30 days of receiving your returned product.
In summary, we offer free worldwide delivery and accept returns and/or exchanges for customers in countries as listed below. To return a product, contact us to receive a pre-paid return label and arrange for a courier to pick up the item. We cannot accept returns or exchanges for personalized or made-to-order products. If you have any questions or encounter any problems, please contact us.
For customers in USA, Canada, European Union, Switzerland, Japan, South Korea, Hong Kong, Taiwan, Singapore, Malaysia, Australia, New Zealand, we accept returns for refunds or exchanges.
For customers in United Arab Emirates, Saudi Arabia, Kuwait, Bahrain, Qatar and Oman, we only accept returns for store credit or exchanges.
For all other customer locations, please contact us to know the return policy applicable to your country.