The product(s) must be unused – in its original packaging with labels and protective stickers intact – and still in the same new condition as when the watch was received.Products purchased directly from our website must be returned to our warehouse for a return and full refund to be made. Kindly note that you may be subject to the shipping expenses in returning this package to us.
Once your returning package has been received at our warehouse, it is processed and inspected before we proceed in approving or disapproving the respective return. Your return will be processed within a few business days after it arrives in our warehouse.
The product(s) must be sent back within 15 days of receiving it. However, it is not an issue if it is received at our warehouse after this period; this is the shipping dates that matters as acknowledged by the express courier company. It must be unused – in its original packaging with labels and protective stickers intact – and still in the same new condition as when the watch was received.
If your return is approved, a full refund will be issued for your order. Once a refund is issued on our system, you can expect it to be visible in your account within 5-10 business days.
Should you have any questions regarding this, do not hesitate to contact us!