What is Aquae Jewels?
Aquae Jewels is a luxury jewelry brand renowned for its exquisite designs and craftsmanship. We offer a wide range of high-quality jewelry pieces, including rings, bracelets, necklaces, and earrings.
How can I place an order?
You can place an order directly on our website by selecting the desired item and adding it to your cart. Follow the checkout process to complete your purchase.
Do you offer international shipping?
Yes, we offer worldwide free shipping on all orders with delivery times typically ranging from 3 to 7 days
Can I track my order?
Yes, once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 28
days for a full refund or exchange. Please see our return policy for detailed instructions.
How do I care for my Aquae Jewels pieces?
To ensure the longevity and beauty of your jewelry, we recommend avoiding contact with harsh chemicals, perfumes, and lotions. Clean your pieces regularly with a soft cloth and store them in a jewelry box or pouch when not in use.
Do you offer custom jewelry designs?
Yes, we offer custom jewelry design services for those looking to create a unique and personalized piece. Contact our customer service team for more information on custom orders.
How can I contact customer support?
If you have any questions or concerns, our customer support team is here to help. You can reach us by email at contact@aquae-jewels.com or by phone at +971522915984. We strive to respond to all inquiries promptly.
Are your products ethically sourced?
Yes, we are committed to ethical sourcing and sustainable practices. We work closely with reputable suppliers to ensure that our materials are sourced responsibly and adhere to ethical standards.
Do you offer gift wrapping services?
Yes, we offer gift wrapping services for special occasions. Simply select the gift wrapping option during checkout, and your order will be beautifully wrapped and ready for gifting.