Our delivery policy include free shipping worldwide by express courier company. Depending on your location, Aquae Jewels select the most efficient courier company amongst DHL or Fedex.
Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. Our website gives an indication of these amounts at checkout. However, this is just a general guideline and may vary depending on the country to which the order was shipped. You should contact your customs office for specific amounts and percentages. For shipment in European Union, we include in the price at checkout all taxes and duties and your package will be tax and delivery duties paid (DDP).
Aquae Jewels cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance, if any. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, in rare occasions custom agents may delay delivery of some packages.